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Congratulations on your new position. For more information about available benefits and important deadlines for new hires, please watch the "SFHSS New Hire" video below. You can also read your Benefits Guide to learn more about health plan options and application deadlines.


New or Rehired Employees Must Enroll Within 30 Days

Eligible new and rehired employees must enroll in an SFHSS medical and/or dental plan within 30 calendar days of their start work date. If you do not enroll within this 30-day period, you must wait until the next Open Enrollment or when you have a qualifying event.

Newly Eligible Temporary Exempt Employees

Temporary exempt employees who have worked more than 1,040 hours in any consecutive 12-month period and whose normal work week is not less than 20 hours typically become eligible to enroll in an SFHSS medical and/or dental plan (the determination of eligibility is made by the Department of Human Resources; documentation is required). These employees must enroll within 30-calendar days of the date they met eligibility requirements per DHR. Otherwise they will need to wait until the next Open Enrollment or when a qualifying event occurs.

How To Enroll

To enroll in an SFHSS-administered health plan, new or returning employees must submit a completed enrollment application and any required eligibility documentation to SFHSS. For a checklist of required eligibility documentation, see the back of the enrollment form. Please submit copies of eligibility documentation–not your original documents. If you choose not to hand in an application during your new employee orientation, applications and supporting documentation can be mailed, faxed or dropped off at the SFHSS office within 30 calendar days of your official start work date.

When Coverage Begins

Coverage starts on the first day of the coverage period following your eligibility date, provided you have submitted the required application and eligibility documentation to SFHSS within the 30-day deadline. Contact SFHSS Member Services at (415) 554-1750 if you have questions about when your coverage will begin.

Employee Responsibility For Healthcare Contributions

Employee premium contributions are deducted from paychecks biweekly. Carefully check your paycheck to verify that the correct employee premium contribution is being deducted. If the deduction is incorrect or does not appear on your paycheck, contact SFHSS Member Services at (415) 554-1750. You are responsible for all required employee premium contributions, whether they are deducted from your paycheck or not. If you fail to make a required employee premium contribution by the date it is due, your coverage will be terminated and you will not be permitted to re-enroll in coverage until Open Enrollment.

Questions About Your Benefits

If you have questions about your benefits please contact SFHSS Member Services at (415) 554-1750.